A tracking number or is a combination of letters & numbers that uniquely identifies your shipment for national or international tracking.

Usually, the shipper or online shop is able to provide the tracking number. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID.
If not, please contact your shipper or online shop. 

Tracking events usually appear 24 hours. In general, once the shipment has reached our facility, a tracking event will appear.

Please make sure you entered the correct tracking number in the correct format. If your Tracking Number is not working, please contact your shipper.

No. It is not possible to track your shipment without a Tracking Number. If you do not have a tracking number, we advise you to contact your shipper.